Protecting your people and your premises starts with a properly designed fire detection system. We provide professional installation, BS 5839 compliance, routine maintenance and ongoing support — giving you a fire alarm system you can rely on and a service that keeps it working.
A fire alarm system is not optional equipment — it is a fundamental life safety measure and a legal requirement for virtually all commercial premises in the UK. The Regulatory Reform (Fire Safety) Order 2005 places a duty on the responsible person to ensure adequate fire detection, warning and evacuation systems are in place.
Beyond legal obligation, a properly designed fire detection system provides early warning that allows occupants to evacuate safely, enables a faster emergency response, and can significantly reduce the scale of fire damage to property and stock. The difference between a fire detected at ignition and one detected minutes later can be the difference between a contained incident and a total loss.
Insurance providers increasingly require evidence of compliant, maintained fire detection systems. Without proper certification and maintenance records, you risk policy invalidation — meaning the insurance you are paying for may not protect you when you need it most.
Whether you are fitting out new premises, upgrading an ageing system, or need a maintenance partner to keep your existing installation compliant, we provide the full service — from initial design through to ongoing support.
From system design and installation through to routine testing and compliance management — we cover every aspect of commercial fire detection.
Fire detection at the earliest possible stage gives occupants maximum time to evacuate safely. We design systems that prioritise speed of detection and clarity of alert — because in a fire, seconds count.
All systems designed and installed to BS 5839 standards. We provide full certification, commissioning documentation and ongoing compliance support to satisfy insurers, landlords and enforcement authorities.
Every premises is different. We conduct a thorough site survey and risk assessment to determine the correct category of system, detector types, zone layout and sounder coverage for your specific building and use.
Installed by qualified fire alarm engineers with full commissioning, zone plan documentation, user training and handover. We minimise disruption to your operations and ensure the system is fully operational from day one.
Fire alarm systems require regular testing and servicing to remain compliant and reliable. We provide scheduled quarterly and six-monthly maintenance visits, weekly test guidance, and full logbook management.
Beyond maintenance visits, we provide remote support, fault response, system modifications as your premises change, and a single point of contact for all fire alarm matters — from false alarm management to system expansion.
Installing a fire alarm system is only the beginning. To remain compliant with BS 5839 and the Regulatory Reform (Fire Safety) Order, your system must be regularly tested, properly maintained and supported by accurate records. This is where most providers fall short — and where we are different.
We provide a structured maintenance programme that includes quarterly inspections, six-monthly servicing, annual verification and ongoing logbook management. Every visit is documented, every test recorded, and every issue addressed promptly.
We also support you with weekly test guidance, staff awareness on operating the panel, false alarm investigation and reduction strategies, and system modifications when your building layout or occupancy changes.
For businesses on our managed plans, maintenance, callouts and compliance support are all included — giving you one provider, one monthly cost and complete peace of mind that your fire alarm system is being properly looked after.
Different premises present different fire risks. We design systems appropriate to the environment, the occupancy level, the building construction and the specific hazards present.
Category L2 or L1 systems with appropriate detector coverage, staged evacuation capability for multi-storey buildings, and integration with access control and building management systems.
High-bay detection solutions, beam detectors, aspirating systems for large open volumes, and zone layouts designed for rapid identification of fire location within expansive spaces.
Systems designed around customer safety, clear evacuation alerts, integration with door release mechanisms, and compliance with landlord and shopping centre requirements.
Robust detection in challenging environments with heat, dust and fumes. Specialist detector selection, careful zone planning and integration with plant shutdown procedures where required.
Common area detection, individual tenant zone separation, shared panel management, and coordination between multiple responsible persons to ensure building-wide compliance.
Temporary fire detection for construction phases, hot-works monitoring, wireless detection solutions for sites without permanent infrastructure, and phased system handover as projects complete.
Commercial fire alarm systems in the UK should comply with BS 5839-1, which covers the design, installation, commissioning and maintenance of fire detection and alarm systems in non-domestic premises. The specific category of system (L1, L2, L3, L4 or P1, P2) depends on your fire risk assessment, building type and the level of protection required. We assess this during the site survey and design accordingly.
BS 5839-1 recommends quarterly inspections by a competent person, with a full service at least every six months. In addition, weekly testing of the system should be carried out — typically by activating a different call point each week on a rotational basis. We provide the quarterly and six-monthly servicing, and can guide your staff on weekly testing procedures and logbook entries.
Yes. We regularly take over systems installed by other companies. We carry out a full system audit to assess condition, compliance and functionality, then provide a clear report on what is acceptable, what needs attention and what should be replaced. Where possible, we retain existing infrastructure and upgrade only what is necessary — we will not recommend replacing equipment that still has useful life.
Our maintenance plans include quarterly inspections, six-monthly full servicing, annual verification testing, logbook management, compliance certificates, fault callout response, false alarm investigation, and system modification support as your premises change. On managed monthly plans, all of this is included in a single predictable payment with no additional charges for standard maintenance activities.
Yes. We provide coordinated fire alarm services across multiple locations, ensuring consistent standards, centralised record-keeping, synchronised maintenance schedules and a single point of contact for all sites. This is particularly valuable for businesses that need to demonstrate consistent compliance across their entire estate.
For clients on our managed plans, fault response is included. We attend site promptly to diagnose and resolve issues. For false alarms, we investigate the cause — whether environmental, detector positioning, contamination or user error — and implement corrective measures to prevent recurrence. Persistent false alarms can lead to fire service non-attendance, so we take them seriously and address root causes rather than simply resetting the system.
"We had three quotes for our office CCTV and fire alarm system. A Eye were the only ones who actually came to site, understood our layout and designed something tailored. Exceptional service from start to finish."
Rated 10/10 on Checkatrade and 5/5 on Google Reviews
Whether you need a new fire alarm system, an upgrade to an existing installation, or a reliable maintenance partner — it starts with a conversation. Tell us about your premises and we will arrange a free, no-obligation site survey.
